Customer Reviews

Customer service is very important to us. We would like to share some customer experiences from the past and we would love to hear all about your experience with our products and our website!

I cannot give enough high praise for the service I received from Hometown Evolution. First, they had the exact product that I had been searching for and the bulbs arrived very fast. When a couple of bulbs went out after only 1-2 days, I reached out to ask if this is a common problem with them. I received and almost immediate reply apologizing for the inconvenience and explaining that a few of the filaments were probably damaged during shipping. They had already sent out replacements based on my email! I am SO IMPRESSED with this company. My order was small, but they made me feel like a VIP! I will order from them again and again!
Becky

Item that arrived is exactly what I expected. bulbs are bright without being a sharp/bright white. All bulbs arrived intact and ready to assemble. Cord seems sturdy and reliable. Great product!

Taylor from CT

really made a huge difference in my backyard, love them!

Margaret from La Jolla, CA

LOVE. LOVE. LOVE. Just what my backyard needed.

Jennifer from Valencia, CA

Exactly what I expected, nice warm classic glowing lights. Beautiful across wrap around porch – we got for the holidays but will be keeping up all year long.

Heather from New Canaan, CT

I just have to compliment your shipping department and FedEx. You shipped me 13 boxes (325 bulbs) of crystal clear light bulbs. When they arrived I went through each box and I found just four bulbs broken in four different boxes, and there were spares to cover them. That is amazing to me. We will be “all lit up” for my grandson’s wedding.

Barbara

We had these lights at our previous home and loved them so we hung them in our new home/pergola and they are great.

 

LouAnn

Just perfect. I installed all of them and they look great! Good quality, easy to use, extact desciption.

 

Francoise

I rarely post reviews, good or bad, but recently had such an amazing experience with Hometown Evolution that I felt it was worth taking the time to share with others. When our existing outdoor bistro lights failed us (just in time for the Holidays), rather than head for our go-to garden center like I have in the past, I decided to do a little online searching, instead. That’s when I landed on Hometown Evolution. Not only did they have an almost overwhelming number of choices (I’m talking pages & pages, with every kind of outdoor bulb imaginable!), but the products were all of exceptional quality and reasonably priced. Because the Texas sun can do a real number on outdoor lighting, I settled on a couple strings of commercial-grade, weather resistant lights, with double filament Edison bulbs. My new lights arrived in under a week (no apparent supply shortages with these guys!), well-packaged and—once we got them hung—even more wonderful than I could’ve hoped! The customer service is definitely “old school” … a real person answers the phone and is both helpful and knowledgeable enough to answer any product-related questions, all the while making you feel like you’re they’re most important customer. So, not only am I posting a very lengthy and detailed review, but I’m sharing my experience with everyone who has the pleasure of seeing my new outdoor lighting. Thank you, Tim, and the rest of the Hometown Evolution team for making our Holidays even brighter this year!
Kelly

Really appreciate your level of customer service! Thanks Hometown Evolution!

Jenn

Quick delivery, proper product. Nicely packaged…very happy!

 

Amy

The Fleur de Lis would be a wonderful replacement! I am super impressed with your business.

Robin

Customer service certainly seems to be a priority with Hometown Evolution and it is very much appreciated.

Brad

Wow, the lights look great! As it got dark, people poured into the street, all saying how much they love the lights and love their neighbors too! It was a lovely scene. The blimp even paused for about 5 minutes to check it out!

Jan

I am very pleased with the fast shipping and the quality of your product. Keep up the good work!

Dave

Thanks for the prompt and helpful response. Yep, it was the fuse. Swapped it out and we’re good to go. It’s a beautiful product, and between that and the wonderful customer service, I’ll be recommending Hometown Evolution to others.

Comicsmacc

You are awesome!!! Thank you.

Amy

First of all I’m very impressed that you took the time to email me on your day off from home. Anyone can sell something but so few will do the little, but important things to be successful. You won’t believe this but after I left home yesterday my package was delivered I found it this morning at my front door so everything is good. Again thank you very much, you made a difference and I look forward to doing business with you in the future.

Wayne

BTW – your company has been really great about your customer service and response times, and your products look great on our restaurant patio here in Chicago. This last order will complete our installation. I’ll send you a picture when it’s all done if you’d like.

Fred

Fantastic! Thank you for the excellent customer service – especially on a weekend!

Melissa

BTW – your company has been really great about your customer service and response times, and your products look great on our restaurant patio here in Chicago. This last order will complete our installation. I’ll send you a picture when it’s all done if you’d like.

Fred

thank you for your quick response and for answering ALL of my questions so well!

Jim

hometown evolution incorporated

As lighting experts, we know that adding creative lighting brightens any occasion. We offer a huge variety of lighting options to bring life into any room, yard, wedding, or event. Check out our globe string lights, glass star lights, paper lanterns, and much more!

Contact

1153 McDermott Drive
West Chester, PA 19380

Tel: 484-887-0403
info@hometownevolutioninc.com

Hours

Monday-Saturday: 9 AM – 5 PM

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